We’ve had interest from commissioners in our recent investigation into the commissioning of community services by Northern, Eastern and Western Devon clinical commissioning group (NEW Devon CCG).
Earlier this year, we found that only 10% of people are offered a choice of adult hearing services. How can commissioners fix this so that people get the choice of provider they are entitled to?
Commissioners frequently ask us if the rules around competition and choice prevent them from encouraging GPs to work together and with hospitals, and from awarding contracts to GP federations.
Between March 2014 and March 2015, we held 22 patient choice and competition events around England.
The challenge of moving towards the new models of care outlined in the Five Year Forward View has led to lots of questions about the future of commissioning and its role in driving reform.
We have been reflecting on the outcomes of our recently concluded formal investigation into a complaint that alleged patient choice was not operating effectively in elective care.
Commissioners often ask us how they can benefit from clinical involvement in the commissioning process while avoiding the conflicts that can arise, especially when GPs are involved in designing new models of community care.
In the Co-operation and Competition Directorate at Monitor, we offer informal advice to anyone who asks a question about how the rules around patient choice and competition might apply to their particular case.